Delivery Policy (Services)
Most of the services delivered within 3 days, if it will take more than will be confirmed on your email ID as specified during registration. For any issues in utilizing our services, you may contact our Custome Services.
CANCELLATION & REFUND POLICY
Game Recharge believes in helping its customers as far as possible and has, therefore, a liberal cancellation policy.
Under this policy, cancellations will be considered only if the request is made within 6 hours of placing an order. However, the cancellation request will not be considered if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them. There is no cancellation of orders placed under the Same Day Delivery category. No cancellations are entertained for those products that the Game Recharge marketing team has obtained on special occasions. These are limited occasion offers and therefore cancellations are not possible.
Game Recharge does not accept cancellation requests for perishable items like Game Cards, Cd Keys, etc. However, refund/replacement can be made if the customer establishes that the quality of the product delivered is not good.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
We will not be responsible for any ban on your account due to purchasing coins from the third party as in most of the game it is prohibited. However, on delivery, you can check your account that it’s working correctly or not.
Payment, Pricing & Promotions
There are no hidden charges or any additional handling charges. The payable amount is the same as mentioned at the time of your checkout.
Updating Account Information
Always keep your account information update. This will help us to provide you a better service and get back to you in case of any issue with service and product.
No, we won’t sell your information ever. Rest assured your information is safe with us and will only be used in order to contact you in case required.